FREQUENTLY ASKED QUESTIONS
Q: What is MS?
Q: Who is the National MS Society?
Q: What is the Tax Identification Number (or 501(c)(3) ID number)?
Q: How is the money I raised being spent?
Q: How do I start my fundraising campaign?
Q: How do I get a Donation Collection Envelope?
Q: How do I turn in my donations?
National MS Society
Or, bring it with you to Walk MS. Place cash and checks in your Donation Collection Envelope and hand the envelope in at the check-in tent.
Q: What is the fundraising minimum?
Q: Will my donors receive a receipt or tax letter from the National MS Society?
Q: Why should I set a fundraising goal?
Q: What is a Top Fundraiser:
Q: What are matching gifts and how do I know if I am eligible to receive them?
Q: My company does not have a matching gift program. May I get credit for a matching gift from one of my donors if they have a matching gift program at their company?
Q: When do I need to have all of my donations turned in?
Q: Who or what is Blackbaud (formerly Convio)?
Q: How do I change or delete my donors' information on the "Honor Roll"?
Q: I am having trouble with my Participant Center. Whom should I call?
Q: Is my information secure?
Q: I forgot my Username and/or Password.
Q: How do I change my Username and/or Password?
Q: What is a Personal Page?
Q: By default I have a personal page. Do I have to change it?
Q: How do I change my personal fundraising goal?
Q: How do I change my team name, team division, or team goal?
Q: How can I see who has donated to me?
Q: How can I see who is on my team?
Q: What is a team message?
Q: What is the difference between making my personal page private or public?
Q: Why has my donation not posted to my fundraising?
Q: I have been an individual walker in the past, but would like to get others involved. How do I form a team?
Q: What are some ways top management at my office can help my team?